REFLECTION

Recall a time when one of your colleagues behaved in an undesirable way towards you.

Jot down short bullet points to each of the following questions.

Note: Please keep the identity of the team member anonymous. We're only interested in the Actions and Impacts from the interaction.

ACTIONS

• When and where did the interaction occur?
• What did they say and do? (Stick to the the facts!)

IMPACTS

• What were the consequences of these behaviours?
• How did you feel about the behaviours?

DESIRED ACTIONS

• How would you like this person to behave in future?

Please bring your bullet points to the face to face session. This will form part of your activity on structuring feedback using the AID model at the face to face training.