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Persuasive Communication (QLD)
Welcome and Introduction
Meet your facilitator (5:13)
Read this before you start!
Part 1: The ARROW Coaching Model (Approx 20 mins)
An introduction to the ARROW Coaching Model (3:24)
Aim Frame (1:53)
SMART Goals (4:02)
Reality Frame (1:38)
Resource Frame (2:07)
Options Frame (2:09)
Way Forward Frame (1:33)
ARROW Model wrap up (0:50)
IMPORTANT: Please bring this to the Face to Face Session!
Part 2: The AID Feedback Model (Approx 15 min)
Feedback - The breakfast of champions (2:38)
Action Frame (2:22)
Impact Frame (4:40)
Desired action (1:00)
The outcomes of a feedback conversation (2:10)
IMPORTANT: Please bring this to the Face to Face Session!
Pre-workshop capability assessment form
Pre-workshop capability assessment
Quick Reference Guides
Persuasive Communication Framework QRG
The ARROW Coaching Model Framework QRG
ARROW Coaching Questions QRG
The AID Feedback Framework QRG
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IMPORTANT: Please bring this to the Face to Face Session!
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